Read this for help resolving any problems related to your File Buddy serial number, including not receiving it.

Most common problems encountered when using File Buddy are described on this page along with suggested solutions.

As the name implies, this page addresses a number of questions of the form “How do I do [some task] in File Buddy?”

If you experience what you believe to be a bug in File Buddy, please to us as soon as possible so we can investigate the problem and address it appropriately.

If none of the above addressed your concern, please contact us and we’ll do our best to help.